Privacy Policy
Effective Date: October 2nd, 2024
At Suntan Miami, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information, as well as your rights under the Telephone Consumer Protection Act (TCPA) and other applicable regulations.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, mailing address, and any other information you provide when scheduling appointments, signing up for promotions, or contacting us.
- Device Information: Information related to the device you use to interact with our services, including IP addresses, browser types, and other usage data.
- Marketing Preferences: Your consent preferences for receiving communications via phone calls, SMS, and emails.
How We Use Your Information
We may use your information for the following purposes:
- To provide and manage our services, such as scheduling appointments and processing payments.
- To send you marketing communications, promotional offers, and updates related to Suntan Miami, if you have opted in to receive these communications.
- To improve our services and customer experience.
- To comply with legal obligations, including the TCPA.
Telephone Consumer Protection Act (TCPA) Compliance
Suntan Miami is committed to complying with the TCPA, which regulates telemarketing calls, texts, and pre-recorded messages. By providing your phone number, you consent to receive automated or manual calls and text messages from us regarding your appointments, promotions, and other services. However, you have the following rights under TCPA:
- Opt-Out Right: You can opt-out of receiving marketing calls or text messages at any time by replying “STOP” to our text messages or by contacting us directly.
- Consent: You will only receive marketing communications if you have provided explicit consent. You will not be contacted for marketing purposes if you have not agreed to it.
- Do Not Call (DNC) List: If you request to be added to our internal DNC list, we will no longer send marketing communications via phone calls or SMS.
How We Protect Your Information
We use various security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption and secure data storage practices.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our business, such as payment processors or marketing platforms, but only as necessary and with appropriate safeguards in place.
SMS consent and phone numbers will not be shared with any third parties or affiliates.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate information.
- Deletion: You may request the deletion of your personal information, subject to certain legal requirements.
- Marketing Preferences: You can update your preferences or withdraw your consent for marketing communications at any time.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through our website or other communication channels.
Contact Us
If you have any questions about this Privacy Policy or your rights under the TCPA, please contact us at:
Suntan Miami
Address: 2445 NW 97th Ave, Doral, FL 33172
Phone: (786) 320-7610
Email: info@suntanmiami.com
This policy ensures compliance with the TCPA and protects the privacy of your customers. Be sure to customize it with specific details for your business.